My weekends...

As stated before, I do get scheduled days off. We all work weekends though, taking them in turns. Why?

Because people don't die Monday thru Friday, 8am-5pm.

So, when I am "on call", this means I answer my cell phone when it rings, regardless of when it chooses to do so.

This can be frustrating. The 11:45pm, yes, pm call asking where their grandmother's grave is located is common. So is the 6:00am "I want prices of caskets" call. What is most frustrating is that people don't seem to think this is out of the ordinary. They seem indignant if you ask them to repeat their question because you just woke up, or they start screaming at you because you aren't sitting at the funeral home waiting for them to wander in.
Is this a sarcastic enough post?

I hope so. I think the other point that I want to make is that your funeral director is a real person, just like you. I have sympathy that you may have just lost a loved one. I want to understand the situation that you're in, and most importantly, I want to serve you in the attempt that you can begin your healing process. That may sound cheesy and rehearsed, but honestly, I didn't get into the business to make money, swindle people, or because I love being tortured by mentally unstable people.

However, please have a little understanding of your own- We have families of our own, lives of our own, and even though it IS my job to answer the phone when I am on call, I am still a human being, with thoughts and feelings. I may have just had to jump out of the shower to answer the phone, and I might even be burning my dinner while you scream at me.